Customer service : skills and concepts for success /
Material type:
TextPublication details: New York Glencoe/McGraw-Hill, 2002Description: vii, 532 p. : ill. ; 28 cmISBN: 0078226333 LOC classification: HF5415.5 | .L96 2002
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
ATU Book
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SCHOOL OF BUSNESS AND MANAGEMENT LIBRARY - ACCRA TECHNICAL UNIVERSITY General Stacks | HF5415.5 .L96 2002 (Browse shelf(Opens below)) | c1 | Available | 0000013585 |
Total holds: 0
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| HF5415.5 .G98 1995 The dynamics of service : reflections on the changing nature of customer/provider interactions / | HF5415.5 .G98 1995 The dynamics of service : reflections on the changing nature of customer/provider interactions / | HF5415.5 .G98 1995 The dynamics of service : reflections on the changing nature of customer/provider interactions / | HF5415.5 .L96 2002 Customer service : skills and concepts for success / | HF5415.5 .M11 1994 Customer service excellence / | HF5415.5 .M11 1994 Customer service excellence / | HF5415.5 .M11 1994 Customer service excellence / |
Includes bibliographical references and index.
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