Customer service : skills and concepts for success /

By: Lucas, Robert WMaterial type: TextTextPublication details: New York Glencoe/McGraw-Hill, 2002Description: vii, 532 p. : ill. ; 28 cmISBN: 0078226333 LOC classification: HF5415.5 | .L96 2002
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Holdings
Item type Current library Call number Copy number Status Date due Barcode Item holds
ATU Book ATU Book SCHOOL OF BUSNESS AND MANAGEMENT LIBRARY - ACCRA TECHNICAL UNIVERSITY
General Stacks 		HF5415.5 .L96 2002 (Browse shelf(Opens below)) c1 Available 0000013585
Total holds: 0

Includes bibliographical references and index.

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