Managing knock your socks off service / Chip R. Bell and Ron Zemke.

By: Bell, Chip RContributor(s): Zemke, RonMaterial type: TextTextPublication details: New York : AMACOM, c1992Description: xii, 210 p. : ill. ; 23 cmISBN: 0814477844 :Subject(s): Customer servicesDDC classification: 658.8/12 LOC classification: HF5415.5 | .B41 1992Online resources: Table of contents
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Holdings
Item type Current library Call number Status Date due Barcode Item holds
ATU Book ATU Book SCHOOL OF BUSNESS AND MANAGEMENT LIBRARY - ACCRA TECHNICAL UNIVERSITY
HF5415.5 .B41 1992 (Browse shelf(Opens below)) Available 0000012631
Total holds: 0

Includes bibliographical references (p. 207-208).

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