Managing knock your socks off service / Chip R. Bell and Ron Zemke.
Material type: TextPublication details: New York : AMACOM, c1992Description: xii, 210 p. : ill. ; 23 cmISBN: 0814477844 :Subject(s): Customer servicesDDC classification: 658.8/12 LOC classification: HF5415.5 | .B41 1992Online resources: Table of contentsItem type | Current library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
ATU Book | SCHOOL OF BUSNESS AND MANAGEMENT LIBRARY - ACCRA TECHNICAL UNIVERSITY | HF5415.5 .B41 1992 (Browse shelf(Opens below)) | Available | 0000012631 |
Total holds: 0
Includes bibliographical references (p. 207-208).
There are no comments on this title.