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Managing knock your socks off service /

Bell, Chip R.

Managing knock your socks off service / Chip R. Bell and Ron Zemke. - New York : AMACOM, c1992. - xii, 210 p. : ill. ; 23 cm.

Includes bibliographical references (p. 207-208).

ISBN: 0814477844 : $17.95

LCCN: 91048064

Subjects--Topical Terms:
Customer services.

LC Class. No.: HF5415.5 / .B41 1992

Dewey Class. No.: 658.8/12

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