Quality on trial : bringing bottom-line accountability to the quality effort / Roger J. Howe, Dee Gaeddert, Maynard A. Howe.

By: Howe, Roger JContributor(s): Gaeddert, Dee | Howe, Maynard AlfredMaterial type: TextTextPublication details: New York : McGraw-Hill, c1995Edition: 2nd edDescription: xv, 163 p. : col. ill. ; 27 cmISBN: 0070305838 (acidfree paper)Subject(s): Total quality management | Consumer satisfaction | Organizational changeDDC classification: 658.4 LOC classification: HD62.15 | .H83 1995
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Item type Current library Call number Status Date due Barcode Item holds
ATU Book ATU Book SCHOOL OF BUSNESS AND MANAGEMENT LIBRARY - ACCRA TECHNICAL UNIVERSITY
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HD62.15 .H83 1995 (Browse shelf(Opens below)) Available 0000015359
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Includes bibliographical references and index.

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