Winning the service game /

By: Schneider, BenjaminContributor(s): Bowen, David EarlMaterial type: TextTextPublication details: Boston Harvard Business School Press, 1995Description: xi, 295 p. : ill. ; 25 cmISBN: 0875845703 LOC classification: HF5415.5 | .Sch5 1995
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Item type Current library Call number Copy number Status Date due Barcode Item holds
ATU Book ATU Book SCHOOL OF BUSNESS AND MANAGEMENT LIBRARY - ACCRA TECHNICAL UNIVERSITY
General Stacks 		HF5415.5 .Sch5 1995 (Browse shelf(Opens below)) c1 Available 0000013845
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HF5415.5 .M11 1994 Customer service excellence / HF5415.5 .M11 1994 Customer service excellence / HF5415.5 .M11 1994 Customer service excellence / HF5415.5 .Sch5 1995 Winning the service game / HF5415.5 Sm51 1997 Meeting customer needs HF5415.5 Sm51 1997 Meeting customer needs HF5415.5 .So41 2006 Marketing: real people,real choices/

Includes bibliographical references and index.

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