Winning the service game /
Schneider, Benjamin,
Winning the service game / - Boston Harvard Business School Press, 1995. - xi, 295 p. : ill. ; 25 cm.
Includes bibliographical references and index.
0875845703
HF5415.5 / .Sch5 1995
Winning the service game / - Boston Harvard Business School Press, 1995. - xi, 295 p. : ill. ; 25 cm.
Includes bibliographical references and index.
0875845703
HF5415.5 / .Sch5 1995