Customer connections : new strategies for growth / Robert E. Wayland, Paul M. Cole.

By: Wayland, Robert E. (Robert Edwin), 1946-Contributor(s): Cole, Paul M. (Paul Michael), 1958-Material type: TextTextPublication details: Boston, Mass : Harvard Business School Press, c1997Description: xi, 265 p. : ill. ; 24 cmISBN: 0875847994 (alk. paper)Subject(s): Customer relationsDDC classification: 658.8/12 LOC classification: HF5415.5 | .W36 1997
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Item type Current library Call number Status Date due Barcode Item holds
ATU Book ATU Book SCHOOL OF BUSNESS AND MANAGEMENT LIBRARY - ACCRA TECHNICAL UNIVERSITY
General Stacks 		HF5415.5 .W36 1997 (Browse shelf(Opens below)) Available 0000012332
Total holds: 0

Includes bibliographical references (p. 253-260) and index.

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