How to provide excellent service in any organization : a blueprint for making all the theories work / Jeffrey E. Disend.

By: Disend, Jeffrey EMaterial type: TextTextPublication details: Radnor, Pa. : Chilton Book Co., c1991Description: ix, 342 p. : ill. ; 24 cmISBN: 0801980070 (pbk.) :Subject(s): Customer services -- Case studiesDDC classification: 658.8/12 LOC classification: HF5415.5 | .D63 1991
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Holdings
Item type Current library Call number Copy number Status Date due Barcode Item holds
ATU Book ATU Book SCHOOL OF BUSNESS AND MANAGEMENT LIBRARY - ACCRA TECHNICAL UNIVERSITY
General Stacks 		HF5415.5 .D63 1991 (Browse shelf(Opens below)) c1 Available 0000013194
Total holds: 0

Includes bibliographical references (p. 329-333) and index.

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