Why customers don't do what you want them to do and what to do about it /
Fournies, Ferdinand F.
Why customers don't do what you want them to do and what to do about it / Ferdinand F. Fournies. - New York : McGraw-Hill, c1994. - xv, 224 p. ; 24 cm.
Includes index
0070217009 (hc. : acidfree paper) : $29.95 0070217017 (pbk. : acidfree paper) : $12.95
93022717
Sales personnel--Training of.
Sales management.
Selling.
HF5439.8 / .F82 1994
658.8/1
Why customers don't do what you want them to do and what to do about it / Ferdinand F. Fournies. - New York : McGraw-Hill, c1994. - xv, 224 p. ; 24 cm.
Includes index
0070217009 (hc. : acidfree paper) : $29.95 0070217017 (pbk. : acidfree paper) : $12.95
93022717
Sales personnel--Training of.
Sales management.
Selling.
HF5439.8 / .F82 1994
658.8/1