000 | 00489 a2200193 4500 | ||
---|---|---|---|
003 | OSt | ||
005 | 20210528110249.0 | ||
008 | 210528b ||||| |||| 00| 0 eng d | ||
020 | _a9780072868203 | ||
040 | _cATU | ||
050 |
_aHD9980.5 _bF58 |
||
100 |
_aJames A Fitzsimmons _916839 |
||
245 | _aService management | ||
260 |
_aLondon _bJames A Fitzsimmons _c2004 |
||
300 |
_axx,587p _bill |
||
500 | _alnclude lndex | ||
700 |
_aMona J Fitzsimmons _916840 |
||
942 |
_2lcc _cBOOK |
||
999 |
_c9377 _d9377 |