| 000 | 00538nam a22002057a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20210416130349.0 | ||
| 008 | 210416b ||||| |||| 00| 0 eng d | ||
| 020 | _a0273756060 | ||
| 040 | _cATU | ||
| 050 |
_aHF5415.13 _bL94 2011 |
||
| 100 |
_aLovelock, Christopher _913794 |
||
| 245 |
_aServices marketing : _bpeople, technology, strategy |
||
| 250 | _a7th ed. | ||
| 260 |
_aLondon : _bPearson, _c2011. |
||
| 300 |
_a648p. : _bill. ; |
||
| 504 | _aIncludes index. | ||
| 700 |
_aWritz,Jochen _915718 |
||
| 942 |
_2lcc _cBOOK |
||
| 999 |
_c8452 _d8452 |
||