000 00514nam a22001937a 4500
003 OSt
005 20210408124451.0
008 210408b ||||| |||| 00| 0 eng d
020 _a007048631X
040 _cATU
050 _aHF5415.5
_b.An21 2002
100 _aAnderson, Kristin
_915072
245 _aCustomer Relationship Management/
260 _aNew Delhi
_bTata McGraw-hill publishing
_c2002
300 _avii,153p.;
_bill.;
504 _aincludes index
700 _aKerr, Carol
_915073
942 _2lcc
_cBOOK
999 _c8021
_d8021