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| 001 | 583086 | ||
| 003 | OSt | ||
| 005 | 20210407162239.0 | ||
| 008 | 900413s1991 paua b 001 0 eng | ||
| 010 | _a 90055318 | ||
| 020 |
_a0801980070 (pbk.) : _c$17.95 |
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| 040 |
_aDLC _cATU _dDLC |
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| 050 | 0 | 0 |
_aHF5415.5 _b.D63 1991 |
| 082 | 0 | 0 |
_a658.8/12 _220 |
| 100 | 1 |
_aDisend, Jeffrey E. _914882 |
|
| 245 | 1 | 0 |
_aHow to provide excellent service in any organization : _ba blueprint for making all the theories work / _cJeffrey E. Disend. |
| 260 |
_aRadnor, Pa. : _bChilton Book Co., _cc1991. |
||
| 300 |
_aix, 342 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references (p. 329-333) and index. | ||
| 650 | 0 |
_aCustomer services _xCase studies. _914883 |
|
| 906 |
_a7 _bcbc _corignew _d1 _eocip _f19 _gy-gencatlg |
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| 942 |
_2lcc _cBOOK |
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| 999 |
_c7900 _d7900 |
||