| 000 | 01417cam a2200385 i 4500 | ||
|---|---|---|---|
| 001 | 17893619 | ||
| 003 | OSt | ||
| 005 | 20210215142141.0 | ||
| 008 | 130920s2014 nyu b 001 0 eng | ||
| 010 | _a 2013036192 | ||
| 020 | _a9780415635493 (hardback) | ||
| 020 | _a9780415635509 (paperback) | ||
| 040 |
_aDLC _beng _cATU _erda _dDLC |
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| 042 | _apcc | ||
| 050 | 0 | 0 |
_aHD62.15 _b.O5 2014 |
| 082 | 0 | 0 |
_a658.4/013 _223 |
| 084 |
_aBUS000000 _aBUS053000 _aBUS065000 _2bisacsh |
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| 100 | 1 |
_aOakland, John S. _9163 |
|
| 245 | 1 | 0 |
_aTotal quality management and operational excellence : _btext with cases / _cJohn S. Oakland. |
| 250 | _aFourth Edition. | ||
| 264 | 1 |
_aNew York : _bRoutledge, _c2014. |
|
| 300 |
_axxiv, 530 pages ; _c26 cm |
||
| 336 |
_atext _2rdacontent |
||
| 337 |
_aunmediated _2rdamedia |
||
| 338 |
_avolume _2rdacarrier |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aTotal quality management. _93157 |
|
| 650 | 0 |
_aTotal quality management _vCase studies. _914006 |
|
| 650 | 7 |
_aBUSINESS & ECONOMICS / General. _2bisacsh _914007 |
|
| 650 | 7 |
_aBUSINESS & ECONOMICS / Quality Control. _2bisacsh _914008 |
|
| 650 | 7 |
_aBUSINESS & ECONOMICS / Total Quality Management. _2bisacsh _914009 |
|
| 906 |
_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg |
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| 942 |
_2lcc _cBOOK |
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_c7409 _d7409 |
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