000 00536nam a22002057a 4500
003 OSt
005 20210210135503.0
008 210210b ||||| |||| 00| 0 eng d
020 _a9780136118749
040 _cATU
050 _aHF 5415.13
_bL94 2015
100 _aLovelock, Christopher
_913794
245 _aServices Marketing
_b:people, technology, strategy
250 _a7th ed.
260 _aNew York
_bPearson
_c2015
300 _a648p.:
_bill.;
504 _aInclude index
700 _aWirtz, Jochen
_913795
942 _2lcc
_cBOOK
999 _c7293
_d7293