| 000 | 00473nam a22001817a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20210128154835.0 | ||
| 008 | 210128b ||||| |||| 00| 0 eng d | ||
| 020 | _a1862504849 | ||
| 040 | _cATU | ||
| 050 |
_a TX911 .C8 _b.Iv3 2000 |
||
| 100 |
_aIve, Josephine _911703 |
||
| 245 | _aAchieving excellence in guest service/ | ||
| 260 |
_aMelbourne _bHospitality press _c2000 |
||
| 300 |
_axi, 260p. : _bill. ; |
||
| 504 | _aIncludes index | ||
| 942 |
_2lcc _cBOOK |
||
| 999 |
_c6101 _d6101 |
||