000 00698cam a22002294a 4500
003 OSt
005 20210616154053.0
008 990817s2000 njua b 001 0 eng
020 _a0130813389
040 _cATU
050 0 0 _aHD9980.5
_b.Se31 2000
100 _aHaksever, Cengiz.
_918189
245 0 0 _aService management and operations /
_cCengiz Haksever ... [et al].
250 _a2nd ed.
260 _aUpper Saddle River
_bPrentice Hall,
_c2000.
300 _axx, 584 p. :
_bill. ;
_c26 cm.
504 _aIncludes bibliographical references and index.
700 1 _aRender, Barry
_911173
700 1 _aRussell, Roberta S.
_911381
700 1 _aMurdick, Robert G.
_918190
942 _2lcc
_cBOOK
999 _c10408
_d10408