| 000 | 01099pam a2200313 a 4500 | ||
|---|---|---|---|
| 001 | 1126477 | ||
| 003 | OSt | ||
| 005 | 20210608104350.0 | ||
| 008 | 940928s1995 nyua b 001 0 eng | ||
| 010 | _a 94040245 | ||
| 020 | _a0070305838 (acidfree paper) | ||
| 040 |
_aDLC _cATU _dDLC |
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| 050 | 0 | 0 |
_aHD62.15 _b.H83 1995 |
| 082 | 0 | 0 |
_a658.4 _220 |
| 100 | 1 |
_aHowe, Roger J. _916820 |
|
| 245 | 1 | 0 |
_aQuality on trial : _bbringing bottom-line accountability to the quality effort / _cRoger J. Howe, Dee Gaeddert, Maynard A. Howe. |
| 250 | _a2nd ed. | ||
| 260 |
_aNew York : _bMcGraw-Hill, _cc1995. |
||
| 300 |
_axv, 163 p. : _bcol. ill. ; _c27 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aTotal quality management. _93157 |
|
| 650 | 0 |
_aConsumer satisfaction. _95168 |
|
| 650 | 0 |
_aOrganizational change. _93321 |
|
| 700 | 1 |
_aGaeddert, Dee. _916821 |
|
| 700 | 1 |
_aHowe, Maynard Alfred. _916822 |
|
| 906 |
_a7 _bcbc _corignew _d1 _eocip _f19 _gy-gencatlg |
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| 942 |
_2lcc _cBOOK |
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| 999 |
_c10005 _d10005 |
||