TY  - BOOK
AU  - Roberts,Harry V.
AU  - Sergesketter,Bernard F.
TI  - Quality is personal: a foundation for total quality management 
SN  - 0029266262 (cloth)
AV  - HD62.15 .R54 1993
U1  - 658.5/62 20
PY  - 1993///
CY  - New York, Toronto, New York
PB  - Free Press, Maxwell Macmillan Canada, Maxwell Macmillan International
KW  - Total quality management
N1  - Includes index
UR  - http://www.loc.gov/catdir/bios/simon054/93021723.html
UR  - http://www.loc.gov/catdir/enhancements/fy0705/93021723-s.html
UR  - http://www.loc.gov/catdir/enhancements/fy0707/93021723-t.html
ER  -