Measuring team performance : a step-by-step, customizable approach for managers, facilitators, and team leaders /
Steven D. Jones, Don J. Schilling.
- 1st ed.
- San Francisco : Jossey-Bass, c2000.
- xvi, 245 p. : ill. ; 24 cm. + 1 computer disc (4 3/4 in.)
- The Jossey-Bass business & management series .
Includes bibliographical references ( p. 233-235) and index.