Shockley-Zalabak, Pamela. <br/><br/>
Fundamentals of organizational communication :  knowledge, sensitivity, skills and values / 

 - 4th ed. 
 - New York   Addison-Wesley,  1999. 
 - xiv, 498 p. :  ill. ;  25 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0801332036 
<br/><br/><label>LC Class. No.: </label>HD30.3  / .Sh7 1999