Oakland, John S.  <br/><br/>
Total quality management  

 - Australia   McPherson's printing group   1996 
 - ix, 341 p.: 
<br/><br/>Includes Index  
<br/><br/><label>ISBN: </label>0750689250 
<br/><br/><label>LC Class. No.: </label>TS 156  / .Oa4 1996