TY - BOOK AU - Cotter,John J. TI - The 20% solution: using Rapid Redesign to create tomorrow's organizations today SN - 0471132780 (alk. paper) AV - HD58.87 .C82 1995 U1 - 658.4/063 20 PY - 1995/// CY - New York PB - Wiley KW - Organizational change KW - Management KW - Reengineering (Management) N1 - Includes index UR - http://www.loc.gov/catdir/bios/wiley041/95036689.html UR - http://www.loc.gov/catdir/description/wiley031/95036689.html UR - http://www.loc.gov/catdir/toc/onix01/95036689.html ER -