Cotter, John J., 1937- The 20% solution : using Rapid Redesign to create tomorrow's organizations today / Twenty percent solution Twenty per cent solution John J. Cotter. - New York : Wiley, c1995. - xxv, 230 p. : ill. ; 24 cm. Includes index. ISBN: 0471132780 (alk. paper) LCCN: 95036689 Subjects--Topical Terms: Organizational change--Management.Reengineering (Management) LC Class. No.: HD58.87 / .C82 1995 Dewey Class. No.: 658.4/063