Howe, Roger J. <br/><br/>
Quality on trial :  bringing bottom-line accountability to the quality effort / 
Roger J. Howe, Dee Gaeddert, Maynard A. Howe. 
 - 2nd ed. 
 - New York :  McGraw-Hill,  c1995. 
 - xv, 163 p. :  col. ill. ;  27 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0070305838 (acidfree paper) 
<br/><br/><label>LCCN: </label>94040245  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.<br/>Consumer satisfaction.<br/>Organizational change.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .H83 1995 
<br/><br/><label>Dewey Class. No.: </label>658.4