Futrell, Charles M. <br/><br/>
ABC's of Relationship Selling through Service/ 

 - Boston  McGraw-Hill  2005 
 - xxii,536p.:  ill.; 
<br/><br/>Includes index 
<br/><br/><label>ISBN: </label>0072930225 
<br/><br/><label>LC Class. No.: </label>HF5438.25  / .F96 2005