Krizan, A. C. Buddy <br/><br/>
Business communication 

 - 5th ed. 
 - Ohio :  South-Western,  2002. 
 - xv,677p. :  ill. ; 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>032403718X 
<br/><br/><label>LC Class. No.: </label>HF5718  / .K89 2002