TY  - BOOK
AU  - Seybold, Patricia B.
TI  - Customers.com: how to create profitable business strategy for the internet and beyond
SN  - 0712680713
AV  - HF5415.13 .Se9 1998
PY  - 1998///
CY  - London
PB  - Century Business
N1  - Includes index
ER  -