Seybold, Patricia B. <br/><br/>
Customers.com :  how to create profitable business strategy for the internet and beyond 

 - London :  Century Business,  1998. 
 - xx,360p. : 
<br/><br/>Includes index. 
<br/><br/><label>ISBN: </label>0712680713 
<br/><br/><label>LC Class. No.: </label>HF5415.13  / .Se9 1998