TY  - BOOK
AU  - Shafer, Scott M.
AU  - Meredith, Jack R.
TI  - Operations management
SN  - 0471393894
AV  - TS155 .Sh13 2003
PY  - 2003///
CY  - New York
PB  - John Wiley & sons inc.
N1  - Includes index
ER  -