Shafer, Scott M. <br/><br/>
Operations management/ 

 - New York  John Wiley & sons inc.  2003 
 - ix, 506p. :  ill. ; 
<br/><br/>Includes index 
<br/><br/><label>ISBN: </label>0471393894 
<br/><br/><label>LC Class. No.: </label>TS155  / .Sh13 2003