Best, Roger J. Market-based management : strategies for growing customer value and profitability / Roger J. Best. - 4th ed. - Upper Saddle River, N.J. : Pearson/Prentice Hall, c2005. - xxii, 506 p. : ill. ; 24 cm. Includes bibliographical references and index. ISBN: 0131469568 LCCN: 2004040085 Subjects--Topical Terms: Marketing--Management. LC Class. No.: HF5415.13 / .B65 2005 Dewey Class. No.: 658.8