Hollnagel, Erik, FRAM, the functional resonance analysis method : modelling complex socio-technical systems / - Farnham, Surrey Ashgate, 2012. - x, 142 p. : ill. ; 24 cm. Includes index. ISBN: 9781409445524 9781409445517 9781409445531 LC Class. No.: T57.6 / .H69 2012