TY - BOOK AU - Guffey,Mary Ellen TI - Business communication: process and product SN - 0324007663 (alk. paper) AV - HF5718.3 .G93 2000 U1 - 651.7 21 PY - 2000/// CY - Cincinnati PB - South-Western College Pub. KW - Business writing KW - English language KW - Business English KW - Business communication N1 - Includes bibliographical references and index ER -