TY - BOOK AU - Adler,Ronald B. AU - Elmhorst,Jeanne Marquardt TI - Communicating at work: principles and practices for business and the professions SN - 0073034339 (acidfree paper) AV - HF5718 .Ad51 1999 U1 - 658.4/5 21 PY - 1999/// CY - Boston PB - McGraw Hill College KW - Business communication KW - Interpersonal communication N1 - Includes bibliographical references (p. 469-482) and index ER -