TY  - BOOK
AU  - Futrell,Charles
TI  - Fundamentals of selling: customers for life 
SN  - 0256138273
AV  - HF5438.25 .F98 1996
U1  - 658.85 20
PY  - 1996///
CY  - Chicago
PB  - Irwin
KW  - Selling
N1  - Includes bibliographical references (p. 530-537) and index
ER  -