Satterwhite, Marilyn L. <br/><br/>
Business communication at work / 

 - 2nd ed. 
 - New York  Glencoe/McGraw-Hill,  2003. 
 - x, 550 p. :  ill. ;  28 cm. 
<br/><br/>Includes index. 
<br/><br/><label>ISBN: </label>0078290805 
<br/><br/><label>LC Class. No.: </label>HF5718  / .Sa8 2003