Guffey, Mary Ellen. <br/><br/>
Business communication :  process & product / 

 - 2nd ed. 
 - Cincinnat  South-Western College Pub.,  1997. 
 - xxxvi, (various pagings) :  ill. ;  27 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0538845147 
<br/><br/><label>LC Class. No.: </label>HF5718  / .G93 1997