TY  - BOOK
AU  - Guffey,Mary Ellen
TI  - Business communication: process and product 
SN  - 0324114524
AV  - HF5718.3 .G93 2003
PY  - 2003///
CY  - Mason
PB  - Thomson/South-Western
N1  - Includes bibliographical references and index
ER  -