Adler, Ronald B. <br/><br/>
Communicating at work :  principles and practices for business and the professions / 

 - 4th ed. 
 - New York   McGraw-Hill,  1992. 
 - xiii, 466 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0070004544 
<br/><br/><label>LC Class. No.: </label>HF5718  / .Ad5 1992