Craig, James,  1967- <br/><br/>
e-Business readiness :  a customer-focused framework / 
James Craig, Dawn Jutla. 
 - Boston :  Addison-Wesley,  c2001. 
 - xxviii, 437 p. :  ill. ;  24 cm. 
 - Addison-Wesley information technology series .
<br/><br/>Includes bibliographical references (p. 419-422) and index. 
<br/><br/><label>ISBN: </label>0201710064 (pbk.) 
<br/><br/><label>LCCN: </label>00048533  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Electronic commerce.<br/>Customer relations.
<br/><br/><label>LC Class. No.: </label>HF5548.32  / .C84 2001 
<br/><br/><label>Dewey Class. No.: </label>658.8/12