TY - BOOK AU - Locker,Kitty O. AU - Kaczmarek,Stephen Kyo TI - Business communication: building critical skills SN - 9780072932102 (alk. paper) AV - HF5718 .L79 2007 U1 - 651.7 22 PY - 2007/// CY - Boston, Mass. PB - McGraw-Hill KW - Business communication N1 - Various multi-media instructional resources are available to supplement the text; Includes bibliographical references and index ER -