TY  - BOOK
AU  - Erickson,Stephen K.
AU  - McKnight,Marilyn S.
TI  - The practitioner's guide to mediation: a client-centered approach 
SN  - 047135368X 
AV  - BF637.N4 .Er4 2001
U1  - 303.6/9 21
PY  - 2001///
CY  - New York
PB  - Wiley
KW  - Negotiation
KW  - Conflict management
KW  - Mediation
KW  - Interpersonal conflict
N1  - Includes bibliographical references (p. 261-265) and index
UR  - http://www.loc.gov/catdir/bios/wiley043/00038136.html
UR  - http://www.loc.gov/catdir/description/wiley035/00038136.html
UR  - http://www.loc.gov/catdir/toc/onix07/00038136.html
ER  -