Erickson, Stephen K. The practitioner's guide to mediation : a client-centered approach / Stephen K. Erickson and Marilyn S. McKnight. - New York : Wiley, c2001. - ix, 275 p.: 23 cm. Includes bibliographical references (p. 261-265) and index. ISBN: 047135368X LCCN: 00038136 Subjects--Topical Terms: Negotiation.Conflict management.Mediation.Interpersonal conflict. LC Class. No.: BF637.N4 / .Er4 2001 Dewey Class. No.: 303.6/9