TY  - BOOK
AU  - Taylor, Shirley
TI  - Model Business Letters, E-mails & Other Business Documents
SN  - 0273675249
AV  - HF5726 .T21 2004
PY  - 2004///
CY  - London
PB  - Prentice Hall
N1  - Includes appendix and index
ER  -