TY  - BOOK
AU  - Thomsen,Elizabeth
TI  - Rethinking reference: the reference librarian's practical guide for surviving constant change 
SN  - 155570364X
AV  - Z711 .T38 1999
PY  - 1999///
CY  - New York 
PB  - Neal-Schuman
N1  - Includes bibliographical references (p. 283-285) and index
ER  -