TY  - BOOK
AU  - Hansel, Patsy.(Editor)
TI  - Managing overdues: a how-to-do-it manual for librarians 
SN  - 1555702910
AV  - Z712 .M31 1998
U1  - 025.1 21
PY  - 1998///
CY  - New York 
PB  - Neal-Schuman
N1  - Includes bibliographical references (p. [109]-124) and index; Prosecute offenders / Henry Dutcher -- Use an electronic notification system / Judith C. Fuss -- Use a credit bureau / Melody Moxley, Jeff Hall -- Use a collection agency / Susan Swanton -- The Williamsburg Library setoff program / Judith C. Fuss -- The Hampton Public Library setoff program / Sharon Winters -- The Axe Library setoff program / Susan M. Johns -- Library fines reconsidered / Julie Walker
ER  -