TY  - BOOK
AU  - Johns, Nick
AU  - Ingram, Hadyn
AU  - Lee-Ross, Darren
TI  - Operational techniques: a resource-based approach for the hospitality industry
SN  - 0304329258
AV  - TX911.3 J63 1994
PY  - 1994///
CY  - Villiers house
PB  - Cassell
ER  -