Abbott, Peter. <br/><br/>
Front office :  procedures, social skills, and management / 

 - Boston   Butterworth-Heinemann,  1991. 
 - 264 p. :  ill. ;  25 cm. 
<br/><br/>Includes index. 
<br/><br/><label>ISBN: </label>0750600241 
<br/><br/><label>LC Class. No.: </label>TX911.3.F75  / .Ab2 1991